Can you buy sundown tickets on the door
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You can contact us using the contact details on our website. If we are aware that you have bought tickets anywhere other than from official authorised outlets you will not be granted access to the Event.
Tickets are non-transferable, which means that once purchased you cannot sell them on to others. The Promoter will be unable to assist you if you have bought from an unauthorised source, as we will have no purchase history available for the ticket.
If you do encounter problems contact your credit card issuer as soon as possible. Occasionally due to genuine circumstances you may find yourself with a spare ticket. Please do not be tempted to sell it on an unauthorised auction site or to sell to a ticket tout or unauthorised online agency. If you do the Purchaser may not be able to enter the Event under the Terms and Conditions for the reasons set out above.
Should this happen you may find that the purchaser brings a legal claim against you for selling a ticket which does not permit access to the Event. We reserve the right to cancel any ticket booking which we reasonably believe to have been made with a view to resell such tickets or where the ticket has been purchased using fraudulent means, such as credit card fraud.
Tickets may be restricted to a maximum number per person per credit card or per household. These restrictions will be notified to you by our ticket agents and on our website before you make your booking. We reserve the right to cancel tickets purchased in excess of this number without prior notice to you of such cancellation.
Tickets obtained in breach of these Terms and Conditions shall be null and void and the Promoter may refuse admission to, or eject you from, the Event. Any person seeking to use a void ticket in order to gain or provide entry to an Event will be considered to be a trespasser and will be ejected and liable to legal action.
Void tickets are non-refundable. We will take reasonable operational steps to ensure that the Event and all activities at the Event will be operated in a Covid-secure manner. Such measures may include, without limitation, wearing of face masks, social distancing measures, proof of Covid status.
Specific Event Rules introduced for the Event as a result of Covid will be compulsory for all attendees of the Event. These will prevail over any conflicting Terms and Conditions or other Event Rules.
The Event — General Information a. The Event is subject to licence. If before or during the Event you have a complaint in relation to the Event, please contact the Promoter or a steward promptly since complaints are very difficult to deal with after the Event. This includes, but is not limited to, artists and billed attractions. Tickets are for the Event and not a specific artist. Any published start and finish times of a performance at an Event are estimates only and are subject to change.
The Promoter shall not be liable for any change of a published start or finish time. It is your responsibility to make appropriate arrangements to ensure that you arrive at the Event in sufficient time taking into account time required for queuing and searching to enter the Event in case the Event or the performance you wish to see starts earlier than the published time or otherwise to ensure you are able to stay until the close of the Event or performance should you wish to if it overruns.
We will not be responsible to make any refund or meet the costs of any alternative travel arrangements or for any loss of enjoyment or other indirect loss as a result of an Event not running to the precise advertised times or for your late arrival at the Event.
There will be no admission to the Event before the designated opening times on any day of the Event. Box Office times to be confirmed.
Normal statutory rules and regulations apply and should be observed at the Event and failure to do so may result in ejection from the Event. You shall not bring into the Event or display or distribute whether for free or not at the Event any sponsorship, promotional or marketing materials. Access to arenas within the Event is subject to capacity and the Promoter accepts no liability and will not offer any refunds if you are unable to attend a specific performance due to the arena being at maximum capacity.
You may be required to queue so please arrive early to avoid disappointment. You must at all times comply with any and all instructions given to you by Event staff and stewards.
The Event takes place outdoors on a greenfield site which may be uneven in places and conditions underfoot may be affected by weather and heavy footfall.
You should take reasonable precautions to avoid suffering injury, including, without limitation, wearing sensible shoes and taking care in areas where ground is uneven or has been affected by adverse weather. Access Requirements a. The Promoter offers one free ticket for a personal assistant to accompany a ticket holder with access requirements. We will require you to provide valid documentation of your accessibility requirements before issuing the P.
You must attend with an adult. Read more here. Make sure you have your ticket ready to show at gates. Download your E-ticket before you arrive at the festival you can either print it out or show it on your phone. Make sure your phone is charged and the brightness is turned up so our scanners can read it. Buy Tickets. Tickets are available to buy via SeeTickets on our ticket page, here.
Tickets are non-refundable. If you have any ticket issues, including changing or upgrading your ticket type, wrong email address or change of postal address and payment plan problems, please contact See Tickets Customer Services directly here.
The name on the ticket does not have to match the person using it, however, re-sale of tickets outside of the See Tickets Fan-to-Fan marketplace or ethical, face value re-sale sites such as Twickets is strictly forbidden and could result in your tickets being cancelled. Ticket Dispatch. Tickets are distributed via email approximately seven days before the festival takes place. Official Ticket Agents.
Fortunately, the music industry is fighting back to stop their fans from being swindled by unacceptably high re-sell prices. However, this means that some resale tickets become void once they are resold, leading to fans who have bought genuine tickets being turned away at the gate. There has also been a surge in ticket fraud.
And there is evidence that fraudsters take advantage of the summer months to trick people out of even more cash. Some will post as an agent or website for a popular event, deceiving people into paying for tickets that never turn up or are fake. If you are tempted to buy from a secondary ticket source, research the company or person online before making the purchase.
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